Contact

Use the Web Form to Contact Us

Working Hours

24/7 365 days a year

FAQ's

Frequently Asked Questions

Account Administration

If you can’t logon to the control panel to manage your site, it means we have disabled your account, please get in touch with our support team to get this resolved.

Domains

SiteStop does not sell any domains, you will need to purchase one from a domain reseller. SiteStop supports all domain names from .co.uk to .com and all variants in-between. Just remember to update your DNS Name Server to point to SiteStops name servers for your hosting to become active

Category: Domains

To change your domain’s hosting provider to SiteStop is an easy process. You simply need to update your DNS Name Servers to ours, they are ns1.sitestop.co.uk and ns2.sitestop.co.uk

Categories: Domains, Hosting

If you can’t logon to the control panel to manage your site, it means we have disabled your account, please get in touch with our support team to get this resolved.

If your old website is a collection of static files, then all you need to to is copy the files over to your new hosting account, you can do this via the online control panel, or simply using an FTP connection to your hosting account and transferring it via a browser or app.

If you are using a CMS system, then it could be slight more difficult, you will need to make sure you copy your databases as well as your website files

Categories: Domains, Hosting

You need an SSL certificate if you are handling any sensitive customer data. Ecommerce sites, which usually handle credit card payments, definitely need an SSL certificate. A site that allows for personal or private communication — email, messaging, file storage — needs a certificate.

Even if you don’t have a specific requirement for an SSL security certificate, you may want to get one anyway. At SiteStop all our hosting package include SSL certificate for you to use. HTTPS promotes safer browsing generally and web giant Google agrees with this.

Categories: Domains, Hosting

We do everything everything in our power to keep you site safe and secure, as with any security, you are only as strong as your weakest link.

Here are a handful of basic security precautions you should be taking with any website:

  • Use a strong password for your hosting account, FTP accounts, email accounts, and any other accounts associated with your website.
  • Do not use the same password for all your different accounts.
  • Do not email your password or store it in plain text anywhere.
  • Keep all of your software and plugins up to date.
  • Back up your data regularly.
  • Enable HTTPS on your site by getting an SSL certificate.

Category: Domains

There are no charges for transferring in domains to an account.

Category: Domains

Hosting

To change your domain’s hosting provider to SiteStop is an easy process. You simply need to update your DNS Name Servers to ours, they are ns1.sitestop.co.uk and ns2.sitestop.co.uk

Categories: Domains, Hosting

If you can’t logon to the control panel to manage your site, it means we have disabled your account, please get in touch with our support team to get this resolved.

If your old website is a collection of static files, then all you need to to is copy the files over to your new hosting account, you can do this via the online control panel, or simply using an FTP connection to your hosting account and transferring it via a browser or app.

If you are using a CMS system, then it could be slight more difficult, you will need to make sure you copy your databases as well as your website files

Categories: Domains, Hosting

You need an SSL certificate if you are handling any sensitive customer data. Ecommerce sites, which usually handle credit card payments, definitely need an SSL certificate. A site that allows for personal or private communication — email, messaging, file storage — needs a certificate.

Even if you don’t have a specific requirement for an SSL security certificate, you may want to get one anyway. At SiteStop all our hosting package include SSL certificate for you to use. HTTPS promotes safer browsing generally and web giant Google agrees with this.

Categories: Domains, Hosting
0