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FAQ's

Frequently Asked Questions

General

Payment Central handle all our subscription payments and renewals, so you might get an email from them if you’ve signed up or are approaching your subscription renewal date. This is not spam so please don’t ignore it.

SiteStop first opened up in 2004, this makes us among the UK’s longest established web hosting providers. This means that you can trust us with your hosting knowing that we are established company with years of experience.

Category: General

All our servers are based the UK

Category: General

We don’t offer free trials instead we offer a full no questions asked 30 day money back guarantee. This means that you can trial any of our account risk free for 30 days and if in the very unlikely event you find it isn’t what you were looking for you can have a full refund. You can test drive our hosting platform using our free test account which can be found on the products page.

Categories: General, Hosting

If you sign up before the end of business day, we will aim to have your hosting set up within an hour, out side this time set may take a little longer. We don’t use instant activation for security reasons as we like to check all orders before activating them on our system. If you’ve not received you login details within two working day please contact support.

Categories: General, Hosting

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