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Category Archive Site Status Update

MySQL upgrade to MySQL 8.0

By Charles Clarke

We will be starting to upgrade MySQL on our servers to bring it into line with the current latest version of MySQL version 8.0

This phased installation will commence on Tuesday 19th march 2024 at 23:00 GMT.

Your MySQL databases may be unavailable for up to 60 minutes while the  upgrade takes place so your web-sites may show database connection errors during this time.

WordPress and other up-to-date software should be compatible with MySQL 8.0. We will try to maximize compatibility but if you run older software you may need to check with the software vendor.

If you have any queries about this upgrade please let us know.

SiteStop Support Team

Planned Maintenance – 8th September 2023 @ 22:00 BST

By Charles Clarke

There is a planned scheduled maintenance due to take place on this date and will last for approximately four hours.

All accounts and services will be affected by this. E-mail  will be offline for up to 4 hours during the maintenance window, any  E-mail sent to domains on this system will queued and delivered once the  servers are back online.

MySQL 5.6 to 5.7 upgrade

By Charles Clarke In

We will be starting to upgrade MySQL on our servers to bring it into line with the current latest version of MySQL version 5.7.

This phased installation will commence on Tuesday 9th February 2020 at 23:00 GMT.

Your MySQL databases may be unavailable for up to 15 minutes while the  upgrade takes place so your web-sites may show database connection  errors during this time.

Strict Mode will be disabled, this means that code which isn’t designed  for MySQL 5.7 should continue to work correctly so shouldn’t need to  make any changes.

If you have any queries about this upgrade please let us know.

SiteStop Support Team

Hotmail/Outlook/Live email delivery issues

By Charles Clarke

We are experiencing issues sending emails to Hotmail, Live.com and Outlook.com users. Email sent to these users are bounced back with an error message. We are working hard to resolve this issue and as a temporary solution please use Web-mail to send to affected recipients.

We shall keep you posted and hopefully get this resolved

SiteStop Support Team

PHP Upgrade to PHP 7.3

By Charles Clarke In , ,

Current version of PHP 5.6 is now end-of-life and many new software packages and scripts require PHP 7. The default PHP version on our hosting platform will be upgraded from PHP 5.6 to PHP 7.3

If your using PHP 5.6 on any website, you will be upgraded to PHP 7.3, any other versions will remain unaffected.

WordPress users will notice that there is an error shown on the dashboard about the current PHP version and that it is out of date, we recommend staying on this version until the  upgrade is complete unless you have a plugin or theme that absolutely requires a  higher version.

For advanced users, you can choose which version of PHP your website uses, you will need to edit or create your .htaccess file and add these lines, for PHP7;

AddType application/x-httpd-php73 .php

and for PHP 5.6;

AddType application/x-httpd-php56 .php

If you have any queries about this upgrade please let us know

SiteStop Support Team

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